Coordinator, Pre-Operative Readiness Center, Quality Mangement, Full time, Days

The Pre-Surgical Coordinator is responsible for designing and establishing the infrastructure and operational framework of the pre-operative readiness clinic to optimize patient outcomes and enhance surgical safety. Collaborates with outpatient surgery clinics, multidisciplinary teams, and organizational leadership to build relationships, develop standardized workflows, and implement evidence-based protocols aligned with clinical practice guidelines and community standards. Drives the strategic development of the clinic by investigating best practices, recommending resource allocation, and creating a robust system for pre-surgical care coordination. Oversees data collection and outcome tracking to refine processes and ensure continuous improvement, serving as a key leader in fostering a high-quality, efficient pre-surgical program.

PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women’s health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation’s top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. For more information, visit PIHHealth.org or follow us on Facebook, Twitter, or Instagram.

Required Skills

• Analytical skills.
• Effective written/oral communications.
• Strong problem-solving skills and organization skills.
• Demonstrated leadership abilities focusing on self-direction/empowerment.
• Knowledge of adult education principles.
• Strong clinical assessment skills.
• Knowledge of continuous quality improvement tools, Plan Do Check Act performance improvement methodology and techniques.
• Computer skills and knowledge of applicable software programs.

Required Experience

Required:

• Active CA Registered Nurse license
• BSN
• Current BLS certification from the American Heart Association
• Minimum 3 years of experience interacting with patients in healthcare setting

Preferred:

• Clinical Nurse Specialist (CNS)
• Master of Science in Nursing (MSN)