Lead, Medical Assistant (Hematology/Oncology) - FT Days

The Lead Medical Assistant performs office and patient-oriented procedures and services under the supervision of the Nursing Supervisor and Manager in the medical office setting. Must have proven ability to consistently exercise independent judgment to provide appropriate assistance to specialty departments in maintaining and improving workflow. Also provides back up support to the Nursing Supervisor and Manager, including allocation of personnel and resources, as well as back-office support within the medical office setting to maximize efficient and effective operations and workflow. 

PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women’s health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation’s top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. For more information, visit PIHHealth.org or follow us on Facebook, Twitter, or Instagram.

Required Skills

• With consideration to age, employee utilizes the approved process to resolve biophysical, psychological, educational, and environmental needs of patient and significant other when administering care.
• Must be able to work in a fast-paced environment which may include a considerable amount of walking and physical assistance for patients.
• Strong verbal and written skills.
• Knowledge of medical terminology, infection control and safety.
• Adaptability and accuracy.
• Must have good visual acuity and motor coordination.
• Strong clinical skills.
• Basic math skills and ability to handle cash transactions.
• Strong computer skills (data entry and typing).
• Bilingual, Spanish preferred.

Required Experience

Required:

• High school diploma or equivalent
• Graduation certificate from an accredited Medical Assistant program
• Minimum five (5) years back-office experience
• Current CPR certification

Preferred:

• Current Phlebotomy and EKG Certification